Trying To Claim Your Statistics?
Over the past six months, New Zealand Cricket and PlayHQ have been working together on a major project: migrating historical playing statistics from the previous technology platform into PlayHQ. That work is now complete.
This means every available record of your cricket history now lives in PlayHQ, ready to be claimed and added to your participant profile.
Whether you're a seasoned club cricketer or have been playing since the early days of organised competition in New Zealand, your stats are here waiting for you.
How To Claim Your Data
There are two ways you can claim your data:
When you register for the upcoming summer season, you'll be prompted to claim any matching profiles as part of the registration process. If a match is found based on your name, date of birth, gender and contact details, it will appear at the 'Claim Profiles' step.
Depending on your profile, you'll fall into one of three scenarios:
No verification needed: Claim and merge your profile straight away with a single click.
Verification required: A confirmation code will be sent to the email address on the matched profile. Enter the code to complete the claim.
Can't be claimed online: If you no longer have access to the email on the matched profile, click 'Contact Support' and the PlayHQ team will help you from there.
You don't need to wait until registration opens. Log in to your public portal, Click on your Profile Page and scroll to the bottom of the page to the 'Find My Profiles' option. Use this function to search and claim your historic statistics today.
Once claimed, your full playing history will be merged into your PlayHQ profile. Need a hand? Reach out to our support team directly here - Submit a request – New Zealand Cricket
Need an issue resolving? Send a ticket to the PlayHQ Support Desk
Need help? Use the PlayHQ Support service by creating a ticket or calling the helpline.
PlayHQ ZenDesk - Submit a request – New Zealand Cricket
PlayHQ Support Phone number - 0800 274 2538
Support Resoucres
Wanting to learn more about how PlayHQ works? Need to understand how to set up a registration form or score your childs' game? Check out the PlayHQ Support Centre resource, with "How to do' documents and links to "How-To" Videos on Youtube.
PLAYHQ SUPPORT CENTRE
Scoring on PlayHQ
To access the electronic scoring application, navigate to https://score.playhq.com using a compatible electronic scoring device and web browser, enter your PlayHQ account credentials, and then select 'Log In'.
New to Scoring online? Want to Practice your Scoring on PlayHQ?
Join one of the 5 National Scoring Webinars - Register here -PlayHQ - Training Sessions | NZC Community Cricket Hub
Use our Demo scoring link, allowing parents, volunteers coaches or players to practice their scoring using the following link. Choose a format and practice your scoring, it's that easy! - Demo | PlayHQ
Operating System Compatibility
Read the link below to understand recommended and compatable devices and browers for e-scoring.
Electronic scoring browser and operating system compatibility – PlayHQ
Key Resources
This document is designed to guide you through everything you need to know about Electronic Scoring with PlayHQ. Check it out now by clicking below!
PlayHQ have designed this resource for Captains, Coaches and Team Managers who have been allocated management access. Learn more by clicking below!
Practice your e-scoring with this new 'demo game' resource!
PlayHQ's "How To" Videos are a great way upskill in areas of interest. Watch the videos by clicking below!
NOTE: Please use our NZC Zendesk (link above) for any PlayHQ queries as the Saturday Summer support phone line is now closed. If you have any queries regarding PlayHQ or an immediate issue which requires resolving before a game commences - please contact your PlayHQ Association Support Lead.
Looking for direct support for PlayHQ on a Saturday? Call our PlayHQ Help Phone Line, 0800 274 2538 (0800 CRICKET) between 8:00am - 4:00pm for over the phone support.
0800 274 2538 (0800 CRICKET)
PlayHQ "How-To" Videos
